nouveauxubh.com

Privacy Policy

At Nouveaux U Behavioral Health, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and communication platforms.

Information We Collect

We may collect the following types of information:

Personal information such as name, email address, phone number, and health-related data when voluntarily submitted via forms or appointment bookings.

Technical information such as IP addresses, browser type, and device identifiers through cookies and analytics tools.

Communication preferences including consent to receive email or SMS messages.

How We Use Your Information.

We use the information you provide to:

  • Deliver mental health and wellness services.
  • Respond to inquiries and customer service requests.
  • Send relevant updates, appointment reminders, and promotional messages (with your consent).
  • Improve our services and website performance.
  • SMS Messaging and Consent

If you consent to receive text messages (i.e., conversational, informational, promotional, etc.) from Nouveaux U Behavioral Health, you agree to receive SMS messages from us.

  • Reply STOP to opt out
  • Reply HELP for support Message and data rates may apply.
  • Messaging frequency may vary.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Data Security:

We implement appropriate safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Rights.

You may:

  • Request access to your personal data
  • Update or correct your information
  • Withdraw consent at any time

 

Consent  for SMS Communications: 

Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.

Types of SMS Communications: The following types of messages may be sent after obtaining consent: Appointment Reminders: Reminders about upcoming appointments.

Example Message:

“Hi [Customer Name], this is a reminder about your upcoming appointment with Nouveaux U Behavioral Health on [Date] at [Time]. We look forward to seeing you!” To opt out, reply “STOP” to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply “HELP.” Standard Messaging Disclosures: To opt out of SMS communications, simply reply with “STOP.” For assistance or inquiries, reply with “HELP.” Message and data rates may apply.

Sample Response for “HELP” Reply: “For further assistance, please visit our website at https://nouveauxubh.com/ or contact us at 678-804-4297.

Message Frequency: You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.

Opt-In Method: You may opt-in to receive SMS messages from Nouveaux U Behavioral Health in the following ways:

Verbally, during a conversation

By submitting an online form

By filling out a paper form

Opt-Out Method: You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

Contact If you have any questions about this Privacy Policy, please contact us at:

📧 info@nouveauxubh.com

📍 2675 Mall of Georgia Blvd, Suite 103, Buford, GA 30519